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These certifications are of very high standards and provides professional exposure to make you a highly qualified consultant. IDCA certified courses are based on a ladder elevation scheme. Applicants start from the Infrastructure Specialist course.

Ghana and USA Available Training Schedule:

Date Course location
Jan 26-30 Data Center Infrastructure Expert (DCIE)® Washington DC
Oct 17th - 26th 2016  Data Center Infrastructure Expert (DCIE)®, Data Center Operations Manager (DCOM)® Ghana
March 3-5 Data Center Technology Professional (DCTP) ® Washington DC
Apr 13-17 Data Center Infrastructure Expert (DCIE)® Seattle, WA
Apr 20-24 Data Center Operations Manager (DCOM)® San Francisco, CA
Apr 27-1 May Data Center Infrastructure Expert (DCIE)® Chicago, IL
May 4-8 Data Center Operations Manager (DCOM)® Washington DC
May 11-15 Data Center Operations Manager (DCOM)® New York, NY
Sept 14-18 Data Center Infrastructure Expert (DCIE)® Washington DC
Oct 5-9 Data Center Operations Manager (DCOM) ® Dallas, Tx
Dec 1-3 Data Center Technology Professional (DCTP) ® Washington DC
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RackAfrica offers industry’s most effective and popular courses, which are all backed and accredited by IDCA.

International Data Center Authority certified courses are based on a ladder elevation scheme. Applicants start from the Data Center Infrastructure Specialist course (DCIS) and can either take the Management or Expert tracks. In the expert track, the DCES course, which teaches the engineering and design aspects of data centers must be completed. The management track requires taking of the Data Center Operations Specialist (DCOS) course, which covers all aspects of the operations, maintenance, capacity management, planning, SLAs, OLAs, etc. These courses cover in-depth, the values, complications and parameters of different Tier levels from the viewpoint of different standards, coupled with industry trends and recommendations. IDCA goes one step further with the implementation of Infinity Paradigm framework, elevating principles beyond the scope of Tiers with G(s) and ESR ratings. Upon completion of either engineering or operations courses individuals have the choice of taking a breathtaking course (DCTP) which is the sole most popular course in the data center industry, covering live and practical measure of “actual” technologies used for power, cooling, civil, security, fire, safety, EMS, BMS, management, monitoring, Etc. By completion of the said courses and following the suitable tracks applicants can accomplish the status of DCIE (Data Center Infrastructure Expert), DCOM (Data Center Operations Manager), DCE (Data Center Expert), DCM (Data Center Manager) and even DCA (Data Center Authority).The foundation of courses are based on prominent international norms such as IEC, UN, UL, and ISO, containing effective elements from standards such as ANSI/TIA-942, ANSI/TIA-606, SS507, IDCA, NFPA 75-2001, ISO/IEC-20000, ITIL, IEC-61000, ISO/IEC-24762, ISO/IEC-27001 and many other latest industry standards and best practices, enhanced with hands-on experience of veterans in the industry.


Training is paramount in any organization as employees are a company's most valuable asset. Very often personnel whom are IT trained are ‘thrown’ into the data center where they have to deal with power, cooling, fire suppression and other facilities-related matters for which they have never been formally trained. This is a very big risk and concern as the data center is at the heart of any business and small mistakes can have fatal consequences. TechXact has facilitated certified data center training programs that have helped thousands around the world overcome this lack and challenge that is the No. 1 hurdle of every resilient institution.

The courses are vital for executives, data center owners, managers, operators, specialist, subject matter experts, engineers, consultants, designers, architects and project managers. They cover the full breadth of data center causes of downtime, standards, building, construction, power, cooling, fire, EMF, and lighting all the way to design, scalability, security, safety, labeling, documentation, SLA, OLA. TechXact offers certified data center courses covering advanced topics of data center design life cycle, tiered infrastructure designing, planning, maintenance standards, raised floor, suspended ceiling, power, electro magnetic fields, cooling, fire protection, IT, telecom, application, cable management, environment specifications and data center efficiency.

The Certified Data Center courses are designed to expose participants to the key components of the data center. They address effective methods of setting up and improving key aspects such as power, cooling, ICT, security, cabling, safety etc. to ensure a high-availability data center, while minding key operational and maintenance issues and concerns.

Benefits Realized

After completion of the course the attendee will be able to:

  • Choose an optimum site for mission critical data centers based on current and future needs
  • Describe all components important for high availability in a data center and how to effectively set up the data center and manage it
  • Name and apply the various industry standards
  • Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards etc and how to choose and apply them effectively to enhance the high availability of the data center at minimum cost
  • Create a robust electrical distribution system to avoid costly downtime
  • Enhance cooling capabilities and efficiency in the data center by using techniques and technologies including new methodologies for high power cooling requirements of the future
  • Design a highly reliable and scalable network architecture and learn how to ensure installers use proper testing techniques
  • Create effective maintenance contracts with equipment suppliers ensuring the best "bang for the buck"
  • Setup effective data center monitoring in order to ensure the right people get the right message
  • Ensure proper security measures, both process and technical measures, are in to safeguard your company's precious information in the data center
  • Describe the various IT Service management standards, best practices and processes and how to effectively use them, leading to increased effectively of operations by minimizing risk of downtime caused by change
  • And much more..

Data Center Infrastructure Specialist (DCIS)® 2-day Certification Course.

This course is fundamental for executives, data center owners, managers, and operators, who are looking to enrich their knowledge beyond the industry buzzwords. The DCIS® course provides end-to-end coverage of the mission critical infrastructure systems that support typical Data Centers and environments with high availability requirements. The course will provide full understanding of the main components that comprise the Data Center build, highlighting benefits of each, to allow for the most appropriate system and component selection.

Data Center Engineering Specialist (DCES)® 3-day Certification Course.

This course targets professionals who intend to become experts in the data center field. It caters extensive information to Infrastructure Architects, Designers, Consultants and Auditors, as well as facility operators, IT managers, application managers, engineers and project managers. The DCES® course empowers Infrastructure Specialists (DCIS)® with selection and design knowledge that will assist engineers in formulating the appropriate framework for their Data Centers. The course will also enhance the awareness of stakeholders and enable the precise appraisal of their Data Center investments. This will lead to higher availability at optimized costs, maximizing Value Engineering (VE) = Functionality/Cost.

Data Center Operations Specialist (DCOS)® 3-day Certification Course

This course targets Data Center Mangers, Data Center Planners and Data Center Strategists that are responsible for overseeing, maintaining, managing & planning of Data Center capacities, efficiencies, availabilities and operations on designated footprint.

The DCOS® course focuses on best practices to be applied, and mechanisms and methodologies to enhance the daily operation of Data Centers. It further teaches how to streamline processes, increase efficiency and productivity whilst maintaining high availability. The core concepts are based on demonstrated principles, which are optimized from lessons learned across Data Center front-runners such as Consultants, Managed Service Providers, and Data Center owners, from varied industries.

Data Center Technology Professional (DCTP)® 3-day Certification Course

This course is aimed for Data Center Operation Managers and Data Center Infrastructure Experts who are in charge of planning data center technology road maps. The DCTP course unwraps the true essence of technologies in and around the Data Center space.

The new trends, recommendations, and the data center components that posses the finest design and selection criteria most suitable to prolong the life of the Data Center, save costs, increase efficiency, lower risks, offer sustainable and optimum features. Various technologies are showcased and compared with the available alternatives, legacy systems and other technology routes that differ based on the design topology and strategic planning of every data center.


Data Center Operations Manager (DCOM)® 5-day Certification Course

This course targets managers, executives, directors, strategic planners and/or professionals who are engaged with operational aspects of live and running data centers. From the disaster recovery planning to health and safety criteria to capacity planning and upgrade management, risk mitigation and migration principals to growth schemes, HR roles and responsibilities, vendor and contract management of OLAs and SLAs are all covered and effectively outlined in the program.

The DCOM generates distinguished data center operational Managers, Architects, Service Providers and Mentors and enables them to have leading roles in high-availability Data Center Operations.

Data Center Infrastructure Expert (DCIE)® 5-day Certification Course

This course targets developing experts who can lead the data center industry as consultants, architects, subject matter experts. It provides professionals the right skill sets from the foundational concepts to the engineering, design, tiering concepts, which are driven by the industry’s live experiences and best practices. It clarifies the taboos in the industry, the gray areas where all providers, operators, engineers and experts continuously argue and question and resolves ambiguities in the expert’s mind as to how to plan, design and build data centers. The DCIE‚Ą† requires achievement of unparalleled and thorough understanding of Data Center Infrastructure fundamentals of Engineering & Design.

Data Center Expert (DCE)® 8-day Certification Course

This course is aimed for Data Center Experts who want to posses the right skill sets for architecting, engineering, designing and planning data center across industries. It covers power, cooling, safety, security, ICT, application and standardization parameters in developing, designing and building of the Data Center. The DCE equips infrastructure experts with technology roadmaps, to aid in the design & appraisal of Data Centers, to ensure modularity and flexibility for growth and enhancement of sustainable reliability and availability.

Data Center Manager (DCM)® 8-day Certification Course

This course is aimed for Data Center Managers who are not only in charge of data center operations, but data center management as a whole. It covers the management concepts, challenges, capacities, plans and strategies as well as technology aspects and deciding factors in determining and implementing best management principles. The DCM certification strengthens the operational awareness of future technologies, leading to effective management of Data Centers by enhancing and preparing for process advancements.

Data Center Authority (DCA)® 11-day Certification Course

This course is aimed for professionals who have the potential, know how and opportunity to become subject matter authorities in the data center arena. Individuals will be taken through multilevel of foundation, concept, principle, theory, physics, strategy, management, engineering and design, technology and selection in order to complete this course work required for becoming a DCA. In addition to course work, all successful DCA candidates must fulfill the required criteria which includes but is not limited to undergoing minimum Tier III data center project alongside IDCA approved consultants, as well as submitting a thesis to the attention of the accreditation committee of IDCA. The thesis shall be driven from their professional experiences and subject matter expertise in power, cooling, application, security, etc. DCAs will be the front-runners of the data center industry and key players and contributors to the industry’s direction. The DCA is a leap into DC Strategy, approached in the unique manner of capturing the Operations aspects of a data center, knowledge of the design fundamentals and by applying the insight into future technologies, amalgamating this knowledge to prepare the management, build, expansion, or upgrade for your Next Generation Data Centers. 

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